Exchange FAQ

Frequently Asked Questions

CBC Exchange is an easy to use platform that allows users to purchase cryptocurrency via numerous payment methods. Credit Cards not accepted. The service was launched to help make the most popular digital currencies available to almost anyone.

We accept most payment methods expect credit cards. To make it easy buying from the CBC Exchange provide us with your preferred payment method and we will confirm if we accept as payment.

All fees are incorporated into the price. You will receive exactly the amount you see on the order form. We sell at a variable percentage above market rate to cover our operating costs.

We always aim for your coins to be in your wallet within two hours of you placing your order, but it could be as little as 15 minutes.

If your coins have not arrived within 2 hours you should contact the exchange using the email address and include the order reference code in your email.

No, you can only buy from CBC Exchange.

The minimum order is £1000. You must become a verified customer to place an order.

If you want to purchase a coin that is not listed on the site you can email us on